Shipping & Returns
We offer standard shipping with a flat rate of $4.99 and 1 - 4 business days in transit.
Once your order has shipped you will receive an email with your tracking information. Expect 12 - 15 business days from order date to ship date. For any questions on your order and its location, please reach out to firstname.lastname@example.org.
Spring & Wonder offers a full money back guarantee on all orders.
If you’re not happy with your order, contact our customer service team within 10 days of receiving your product with your order id number and our service experts will find your requested solution.
Orders in silver, gold, rose gold, or orders of any material over $200 in value must be returned to Spring & Wonder at customer’s expense in order to receive refund.
Spring & Wonder reserves the right to revoke this offer if we identify what we believe to be a pattern of abuse or fraud.
We want to understand why you were not satisfied. We reserve the right to require a photo of the product and an explanation of why you are requesting a refund before issuing the return.
We do not cover import duties, tariffs, or other fees paid by customers to third parties in order to receive the order.
We do not provide refunds for products that have been used, altered, or damaged after you've received the shipment.
You can find the complete terms & conditions here .